on the use of the www.prucsi.hu website
1. Preamble
Welcome to our website! Thank you for honoring us with your trust during your purchase!
The website www.prucsi.hu is operated by Nándor Dombi Sole Proprietor.
Please note that if you order products from us through the website, the content of the contract concluded between us shall be determined by these General Terms and Conditions (hereinafter: GTC), in addition to the provisions of the applicable mandatory legislation.
Accordingly, these GTC contain the rights and obligations of you and Nándor Dombi Sole Proprietor, the conditions of concluding the contract, performance deadlines, liability rules, and the conditions for exercising the right of withdrawal. The annexes to these GTC include the information notices and sample declarations available on the website, as well as other information separately available on the website.
Please read this document carefully before finalizing your order, because by finalizing your order you accept the contents of these GTC!
If you have any questions regarding these General Terms and Conditions, the use of the website, individual products, the purchase process, or if you would like to discuss a specific request with us, please contact our staff using the contact details provided!
2. Introductory data, terms, interpretative provisions
Service Provider/Seller/Business details
Name: Nándor Dombi Sole Proprietor
Registered office: 2360 Gyál, Újvilág utca 82.
Registration number: 27683480
Tax number: 65811210-2-33
Phone number: +36 / 20-521-48-67
Mobile: +36 / 20-539-0364
E-mail: prucsiforgacs@gmail.com
Website: www.prucsi.hu
Bank account number:
Hosting provider details
Name: WebHostIcon Hosting and Domain Service Provider Ltd.
Address: 1081 Budapest, Légszesz u. 4.
Contact: ugyfelszolgalat@webhosticon.hu, + 36 30 598 7210
Parties: Seller and Buyer jointly
Consumer: a natural person acting outside the scope of their profession, independent occupation, or business activity
Consumer contract: a contract in which one of the parties qualifies as a consumer
Website: the website www.prucsi.hu, which qualifies as a means of distance communication
Contract: a sales contract concluded between Seller and Buyer by using the Website and electronic correspondence
Means of distance communication: a means suitable for making contractual declarations in the absence of the parties for the purpose of concluding a contract. Such means include, in particular, addressed or unaddressed forms, standard letters, advertisements published in press products with order forms, catalogs, telephone, telefax, and devices providing internet access
Distance contract: a consumer contract concluded within the framework of an organized distance sales system for the provision of products or services under the contract, without the simultaneous physical presence of the parties, whereby the contracting parties use exclusively means of distance communication for the purpose of concluding the contract
Product: all marketable movable goods listed in the offer of the Website, marketed and intended for sale on the Website, which form the subject matter of the Contract.
Business: a person acting within the scope of their profession, independent occupation, or business activity
Buyer/You: the person making a purchase offer and concluding a contract through the Website
In the case of contracts concluded between a consumer and a business (hereinafter: consumer contract), guarantee: the guarantee under the Civil Code as well as the mandatory guarantee prescribed for consumer contracts by separate legislation
Applicable legislation
The Contract shall in particular be governed by the following legislation:
Act CLV of 1997 on Consumer Protection;
Act CVIII of 2001 on certain issues of electronic commerce services and information society services;
Act V of 2013 on the Civil Code (PTK);
Government Decree 151/2003. (IX. 22.) on mandatory guarantees for certain durable consumer goods;
Government Decree 45/2014. (II.26.) on the detailed rules of contracts between consumers and businesses;
NGM Decree 19/2014. (IV. 29.) on the procedural rules for handling warranty and guarantee claims relating to goods sold under contracts between consumers and businesses
3. Scope of the GTC, amendment of the GTC
In addition to the mandatory applicable legislation, these GTC shall apply to the contract concluded between you and the Seller. The Seller is entitled to amend the provisions of these GTC within the framework of the applicable legislation. Please read the provisions of the GTC before each purchase! Any amendment to the GTC shall become effective upon publication on the website. Any changes shall not affect contracts already concluded up to that point (confirmed orders).
3.1. Acceptance of the GTC
Before finalizing your order, you are obliged to familiarize yourself with the provisions of these GTC. By purchasing through the website www.prucsi.hu, you accept the provisions of these GTC, and the GTC shall form an integral part of the contract concluded between you and the Seller.
3.2. Language of the contract
The language of contracts falling under these GTC is Hungarian.
3.3. Information on the form of the contract
Contracts falling under these GTC shall not be considered written contracts, they are not registered by the Seller, and after performance the Seller does not store the data related to the contract. We recommend that you keep the data proving the purchase for the purpose of any possible future claims.
3.4 Prices
Prices are indicated in Hungarian forints and include 0% VAT. Prices are for information purposes only, and we reserve the right to change prices.
4. Further consumer information
You qualify as a consumer if, as a private individual (natural person), you purchase from the Seller outside the scope of your profession, independent occupation, or business activity. Information regarding the rights of consumers is available by clicking this link.
5. Complaint handling, enforcement options
5.1. Complaint handling
The consumer may submit complaints regarding the product or the Seller’s activities via the following contact details:
• Phone: +36 / 29-345-273
• Mobile: +36 / 20-539-0364
• E-mail: prucsiforgacs@freemail.hu
In the event of a consumer complaint, the Seller must strive to complete the repair or replacement within no more than fifteen days. If the consumer does not agree with the handling of the complaint, or if investigation of the complaint is not possible, the Seller shall immediately draw up a report on the complaint and its position on the matter, and provide or send a copy thereof to the consumer by e-mail.
5.2. Other enforcement options
If any consumer dispute between the Seller and the consumer is not resolved during negotiations, the following enforcement options shall be available to the consumer:
Filing a complaint with the consumer protection authorities. If the consumer detects an infringement, they are entitled to lodge a complaint with the competent consumer protection authority:
Pest County Government Office
Consumer Protection Department
1072 Budapest, Nagy Diófa u.10-12.
Email: fogyved@pest.gov.hu
Turning to a conciliation body. For the out-of-court, peaceful settlement of consumer disputes relating to the quality, safety, and product liability rules of products, as well as the conclusion and performance of the contract, the consumer may initiate proceedings before the conciliation body operating alongside the professional chamber competent according to the Seller’s registered office. During the proceedings, the Seller shall cooperate with the Body. For the purposes of the rules concerning the Conciliation Body, a consumer also includes a civil organization, church, condominium, housing cooperative, as well as a micro, small, or medium-sized enterprise as defined by separate law, which buys, orders, receives, uses, or takes advantage of goods, or is the addressee of commercial communication or an offer relating to goods.
Pest County Conciliation Board
Address: 1055 Budapest, Balassi Bálint u. 25. IV/2.
Phone number: (+36-1) 792-7881
E-mail address: pmbekelteto@pmkik.hu
On the online dispute resolution platform. The European Commission has created a website where consumers can register and thus have the opportunity to settle their disputes related to online purchases by filling out an application, avoiding court proceedings. In this way, consumers can enforce their rights without, for example, distance preventing them from doing so. If you wish to make a complaint about a product or service purchased online and do not necessarily want to go to court, you may use the online dispute resolution tool. On the platform, you and the trader against whom you have lodged a complaint can jointly select the dispute resolution body you wish to entrust with handling the complaint. The online dispute resolution platform is available here: https://ec.europa.eu/consumers/odr
Court proceedings. The consumer is entitled to enforce their claim arising from a consumer dispute before a court במסגרת civil proceedings in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.
In consumer protection administrative authority matters, the consumer protection inspectorates of the capital and county government offices act at first instance with county competence. Jurisdiction may be established by the consumer’s place of residence, the business’s registered office or place of business, as well as the place where the infringement was committed. The application may be submitted to any competent inspectorate.
The consumer may also turn with their complaint to the Consumer Protection Department of the Technical Licensing and Consumer Protection Main Department of the Pest County Government Office, the address of which is: 1072 Budapest, Nagy Diófa u.10-12.
6. Data protection
Our Privacy Policy is available by clicking this link.
7. Copyrights
According to Section 1 (1) of Act LXXVI of 1999 on Copyright (hereinafter: Copyright Act), the website qualifies as a copyrighted work, therefore all parts of it are protected by copyright. Under Section 16 (1) of the Copyright Act, unauthorized use of graphic and software solutions and computer programs found on the website is prohibited, as well as the use of any application with which the website or any part thereof may be modified. Any material may be taken from the website and its database, even with the written consent of Nándor Dombi Sole Proprietor, only with reference to the website and indication of the source.
8. Miscellaneous
If any point of the GTC is legally incomplete or invalid, the remaining provisions of the contract shall remain in force, and the applicable provisions shall apply instead of the invalid or defective part.
The Seller does not have a code of conduct under the law on the prohibition of unfair commercial practices against consumers.
9. Operation of digital content, technical protection measures
The availability of the servers providing the data displayed on the website exceeds 99.9% per year. The data content is stored on the servers on multiple hard drives using RAID technology. If any hard drive is damaged, the system remains operational with the remaining hard drives. Backups of the full data content are made regularly, so in the event of a problem the original data content can be restored.
10. Compatibility of digital content with hardware and software
The data displayed on the website are stored in a MySQL database. Sensitive data are stored using appropriately strong encryption, and hardware support built into the processor is used for encoding.
11. Information on the use of the website
11.1. Information on the essential characteristics of the products
On the website, information on the essential characteristics of the purchasable products is provided in the product descriptions on the data sheets of the individual products. The data found on the product page are for information purposes only! Images may in some cases be illustrations, and colors do not always correspond to reality!
11.2. Correction of data entry errors - Responsibility for the accuracy of the provided data
During the order process, before finalizing the order, you have the opportunity to modify the data you entered. Please note that it is your responsibility to ensure that the data you provide are entered accurately, since the product will be invoiced and delivered based on the data you provide. By placing your order, you acknowledge that the Seller is entitled to pass on to you any damages and costs resulting from your erroneous data entry or inaccurate data. The Seller excludes liability for performance based on inaccurate data entry. Please note that an incorrectly provided e-mail address or a full mailbox may result in failure to deliver the confirmation and may prevent the contract from being concluded.
11.3. Procedure in the event of an incorrect price
An incorrect price may appear on the website, for example due to a typographical error. In the event of an offer made at an incorrect price, no contract shall be concluded between us. If you make an offer at an incorrect price, the system will automatically confirm it, but this shall not be considered acceptance of the offer on our part. In the event of an offer/order placed by you at an incorrect price, the Seller’s employee will, during the electronic — non-automatic — confirmation sent by the Seller’s employee, draw your attention to the correct price and may offer to conclude the contract at the correct price. You are not obliged to make an offer or conclude a contract at the correct price communicated by the Seller instead of the incorrect price. In this case, no contract shall be concluded between the parties.
12. Order process
You do not need to register to use the website or make a purchase. For more convenient shopping, we recommend that you register, as then you will not need to enter your data again for your next purchase.
The information published on the website shall not be considered an offer by the Seller to conclude a contract. In the case of orders falling under these GTC, you are deemed the offeror, and the contract is concluded by the Seller’s acceptance of the offer made by you through the website in accordance with the provisions of these GTC.
12.1. Selecting the Product
By clicking on the product categories listed on the website, you can select the desired products. By clicking on individual products, you will find the product photo, item number, description, price, and dimensions. In the event of a purchase, you must pay the price indicated on the website. The products are marked with illustrative photos.
12.2. Adding to cart
After selecting the Product, you may place any number of products in the cart by clicking the "Add to cart" button, without thereby incurring any purchase or payment obligation, since adding to the cart does not qualify as making an offer.
We recommend that you place the product in the cart even if you are not sure whether you want to purchase it, because this allows you to review with one click which products you have selected at that moment, and to view and compare them on one screen. The contents of the Cart may be freely modified until the order is finalized; products may be removed from the cart as desired, additional products may be added, and the desired quantity may be changed.
If you do not wish to select any more products, click the “Cart” button at the top of the website, then click the “Proceed to checkout!” button!
12.3. Viewing the Cart
While using the website, you may check the contents of the cart at any time by clicking the “Cart” icon at the top of the website. Here you have the opportunity to remove the selected products from the cart or change the quantity of the product.
If you do not wish to select and add any more products to the cart, you may continue the purchase by clicking the “Proceed to checkout!” button.
12.4. Entering customer data
After clicking the “Proceed to checkout” button, you may continue the purchase by entering the delivery details.
12.5. Reviewing the order
As the final step of the purchase, before finalizing the order, you may review your order. Here you can see a summary of the data you previously entered, including the contents of the Cart, user, billing and shipping details, and the amount payable by you. In the text box at the bottom of the page, you may optionally provide additional information.
13. Finalizing the order (making an offer)
If you are satisfied that the contents of the cart correspond to the products you wish to order and that your data are correctly entered, you may finalize your order (make your offer) by clicking the “Purchase” button. By pressing the “Purchase” button, you expressly acknowledge that your offer shall be considered made, and that your declaration — if confirmed by the Seller in accordance with these GTC — entails a payment obligation.
14. Processing the order
Orders are processed continuously. You may place an order at any time. You will receive an automatic acknowledgement of the order in accordance with Section 14.1. If the order is placed after working hours, it will be processed on the next working day. Your offer shall bind you for only 48 hours if it is not confirmed by the Seller in accordance with Section 14.1 of these general terms and conditions.
14.1. Automatic confirmation e-mail, conclusion of the contract
Following your order, you will receive an e-mail notification from the Seller to the e-mail address provided by you. The feedback is an automatic e-mail, which records the fact that your order has been received through the website, and this confirmation shall qualify as acceptance of your offer. If you notice that the automatic confirmation e-mail contains your data incorrectly (e.g. name, phone number, etc.), you are obliged to inform us of this fact without delay by e-mail, while simultaneously providing the correct data. If you do not receive the automatic confirmation e-mail within 24 hours of your order, please contact us, as it is possible that your order did not arrive in our system for technical reasons.
It may happen that the product selected by you is not available in our warehouse; the actual performance time depends on the stock level, however, you will be informed of this and may indicate whether this is acceptable for you. If you cannot accept the delivery deadline, and you indicate this to the Seller by e-mail within 48 hours of the e-mail sent by the Seller arriving in your mailbox, the contract shall not be concluded, and you shall not be under any payment obligation, nor shall the Seller be under any delivery obligation.
15. Procedure for quality and quantity complaints
At the time of handover, you are obliged to make any quality or quantity complaints that can be detected by visual inspection upon receipt of the received product, and to compare the received product with the items listed on the invoice and communicate any discrepancies.
If possible, please inspect the package in front of the courier upon delivery and, in the event of damage, request that a report be drawn up.
You may also make a complaint after handover, using one of the following contact details:
E-mail: info@prucsi.hu
Phone: +36 / 29-345-273
Mobile: +36 / 20-539-0364
By post: 2360 Gyál, Újvilág utca 82.
16. Performance deadline
The general performance deadline for the order is no more than 10 working days from confirmation of the order or — if the Seller exercises this right — from the crediting of the advance payment to the Seller’s bank account. This delivery deadline is for information purposes, and any deviation from it shall in all cases be indicated by e-mail. By accepting these general terms and conditions, you acknowledge that the Seller expressly excludes liability for damages due to exceeding the indicated delivery time.
17. Reservation of rights
It may occur that the distribution of certain products shown on our website has been discontinued. Therefore, we reserve the right to reject already confirmed orders in whole or in part. Partial performance may only take place after consultation with you. In the event of advance payment of the purchase price, the amount will be refunded to you within 14 working days.